LK
Lesedi K

1 reviews | Active since Feb 2018

27 Feb 2018, 11:56

BAD Customer service!!!

Vodacom finally made contact with me after 5 to 6 days of complaining. A guy called me yesterday at about past 2 to 3 and told me call me back, yesterday. I'm still waiting for that call.

Can you guys take your consumers seriously! This is getting frustrating. I'm starting to think I was callled just to appease me and that does not sit well with me!! I'm not going to let this go.

Sort out my query!!

0
Replies (1)
Vodacom
Vodacom's reply27 Feb 2018, 12:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,