SM
Siphokazi M

1 reviews | Active since Sept 2017

19 Sept 2017, 23:58

Bad customer service

Iam beyond upset with vodacom,they still havent fixed my problem of data disappearing within minutes aftet loading it and it is becoming a huge problem because i can't do NOTHING on my phone anymore and its very upsetting because it even goes over to my airtime. As for me asking for help through phone calls , i keep getting attitude all over infact the last one stood me up until they dropped the phone i need IMMEDIATE help please!!!!

0
Replies (1)
Vodacom
Vodacom's reply20 Sept 2017, 06:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,