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Moira P
1 reviews | Active since Aug 2018
02 Sept 2020, 12:16
Bad customer service
My husband phoned in yesterday and cancelled 4 line rentals, he spoke to Steven and Lungile at vodacom cancellation dept , but did not receive any notification from vodacom.
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Replies (2)
Vodacom's replyOfficial
02 Sept 2020, 14:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2020, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Moira P's updateReviewer Update
04 Sept 2020, 12:472 days later still no response drom a consultant
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Moira P's update04 Sept 2020, 12:47
Reviewer Update
2 days later still no response drom a consultant