Bad customer service

I app**** for a vodacom contract(wifi R279 a month) on Thursday, 7th May 2015 at my local vodacom4u branch. I was a bit disappointed as I was immedietly declined. I was then told it was declined because of *****???<br> <br> The vodacom employee said he will send through my bank statements, pay slip and proof of residence and I will get a reply within 72 hours.<br> <br> On wednesday,13 may, after having no feed-back from vodacom I decided to phone them myself. After being on the phone for more than a half-hour speaking with various vodacom employees and being sent from customers service to sales to head office and finally to vodacom4u head office I was told they cant help me and that I need to speak to the employee where I app****...(only the fifth person I talked too knew this).<br> <br> I also sent a email to vodacom and received a response email asking me security questions. I duly filled it in and was told I would receive feed-back within 24 hours. Suprise suprise, still no feedback.<br> <br> Today on thursday,14 may. The vodacom4u employee phone me to tell me that he is trying to help me but vodacom is even passing him from dept to dept.<br> <br> Not impressed by vodacom.<br> <br> Jano Jordaan