BAD CUSTOMER SERVICE

Item: Vodacom
Rating: 1
Author: rowen S

i order a phone on the 25 of march for wife birthday gift i call called today to find out when will i get the phone i am now told that the order is cancelled by the person that i place the order with THANK YOU VODCOM FOR MESSING MY WIFES GIFT

Helpful (0)

Replies (3)

Vodacom's replyOfficial

01 Apr 2022, 14:18

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Apr 2022, 14:18

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

rowen S's updateReviewer Update

01 Apr 2022, 16:08

Will i get a call today ?

rowen S's update01 Apr 2022, 16:08

Reviewer Update

Will i get a call today ?

rowen S's updateReviewer Update

05 Apr 2022, 11:13

still waiting for the phone call

rowen S's update05 Apr 2022, 11:13

Reviewer Update

still waiting for the phone call