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Zipho M
1 reviews | Active since Sept 2022
27 Sept 2022, 06:05
Bad customer service
I made a payment using their app. So I made a card payment on their app and no one is willing to assist me I tried to contact them they told me to wait and am suppose to make a second payment. How am I gonna make it if the first payment haven’t reflected. I don’t recommend anyone for their contract deals its a ****.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
27 Sept 2022, 07:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Sept 2022, 07:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Zipho M's updateReviewer Update
27 Sept 2022, 13:42When? After adding penalty fees?
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Zipho M's update27 Sept 2022, 13:42
Reviewer Update
When? After adding penalty fees?
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Zipho M's updateReviewer Update
28 Sept 2022, 09:52Up to this day the issue is not resolved
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Zipho M's update28 Sept 2022, 09:52
Reviewer Update
Up to this day the issue is not resolved