Bad Customer Service

<p>Two weeks ago,I wrote my review about Vodacom Service.I then got an email from Dane Larson and promising to forward my query to the relevant department. I waited for a week without any communication and I then reminded him that I was still waiting for someone from Vodacom to contact me. It's two weeks now still no response.</p> <p>Vodacom Customer Service is terrible seriously, no one wants to do a follow-up on customer's queries. When I call their Call Centre, they give me a run-around. So exactly when does Vodacom going to deal with my grievance? I am so annoyed by their terrible service, Can I get someone who is professional enough to handle my query?</p> <p>Who is going to pay for the incorrect amount that they quoted me? I would like to see my account being cancelled and my fone converted to prepaid.</p> <p>Annoyed Customer.</p>