bad customer service

<p>i recently upgraded my contract with vodacom and i received my new phone the samsung J5 prime on the 30/05/2017</p> <p>with no simcard and no one advised me that it's using a nano simcard .i called vodacom and the agent said it was an error from their side for not including the sim card as every upgrade comes with a new simcard ,he then said i have to go to a vodacom store to do a sim swop ,i am always at work and have no time to go to stores reason why i called for the upgrade at first . i need a working sim card to be delivered to me A.S.A.P</p>