1 reviews | Active since Feb 2015
Bad customer service
<p>So I took over my dad's contract a few months ago, and in the beginning of May when I went to pay my account, they moved the money to my dad's name, then the next day my account was blocked, after numerous phone calls, emails and store visits this is still not sorted now at the end of May, I am still without a cellphone. I am going to lose the data I have bought all because of Vodacom's horrible service. </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
