1 reviews | Active since Jul 2014
Bad Customer service
<p>Went to add an extra contract to my existing one on the 6 May. GIVING VODACOM MORE BUSINESS.!!</p> <p> </p> <p>1. Waited 40min to be helped</p> <p>2. Was helped by Denvor (Canal Walk) He confirmed to complete the forms and he will call me Monday (8 May). It is now Wednesday (10 May) not one phone call. </p> <p>3. When calling the number for the branch ( ********** ) It rings and thanks some one picks up and immediately hang up. NOT WILLING TO HELP THEIR CUSTOMERS. </p> <p>4. And when someone do answer they give a total different process as to what Denvor gave us. </p> <p> </p> <p>PLEASE SORT OUT CUSTOMER SERVICES OR I CAN TAKE MY BUSINESSES ELSEWHERE. </p> <p> </p> <p>AGAIN PAYING A LOT FOR HORRIBLE SERVICE </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
