kS
kobus S

1 reviews | Active since Mar 2009

14 Apr 2023, 08:22

Bad customer service

Ive been trying to contact vodacom support and customer care now for weeks to no avail. They just simply doesnt reply. You are Pathetic!!! Im paying for a service (external modem) that is not working.... Ive been sitting with this modem now for eight months!!!!!

0
Replies (1)
Vodacom
Vodacom's reply14 Apr 2023, 10:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team