Bad customer service

<p>I could not get the assistance they promised me, as they had to activate my sim card and i spoke to a lady by the name of Kim Muller who ddnt know what she was doing, asking me to send in forms and i was told at the store that i just need to call them for activation, nothing more, But this girl clearly ddnt know how to assist me. I am very sad and disapointed in vodacom, considering that im a paying customer every month, but it took them forever to get my new sim activated.</p>