BAD CUSTOMER SERVICE

<p>I was billed for Blacberry Internet Service twice last month and I do not have a Blackberry!</p> <p>Vodacom deducted payment via debit order and I queried my aftercount with them.</p> <p>After taking some time to come bak with an answer, they then said they would credit my account with the amount deducted in error.</p> <p>This dotes not suit me and I want them to refund this back into my account. They say it will take 14 days for this.</p> <p>They ar extremely quick in taking your money but it is a battle to get a cash refund.</p> <p>If they do this to a lot of customers, they can get a lot of surplus funds upfront.</p> <p>This is unacceptable.</p>