Bad Customer Service

<p>I went to Vodacom Pinecrest to get a new microsim as my old phone died and it required a nanosim. The Consultant told me after purchasing the sim that I have to wait 3 hours for my sim to activate from the time of purchase. After 3 hours, I inserted my microsim into the phone and next thing , I get a text message that my sim card has not been rica'd . I dialed 100 to 'activate' the sim card , follwed the instructions of activating an old number etc and each time I get transferred to an available consultant , the call either drops or I am back to square one of repeating the options. I waited a further 24 hours as it stated that it requires up to 24 hours. After 24 hours , same bad services occurs. I need this sim card to be activated as it is my business line . I am not happy with vodacom as I have been a faithful customer for over 10 years with different numbers </p>