Bad customer service

Item: Vodacom
Rating: 1
Author: Asithandile D

I shared my experience with Vodacom last week, and I was told that an agent would call to help sort out my issue, but till this day I haven’t received any call from Vodacom. What a useless network with the worst customer service.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

03 Feb 2026, 07:22

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply03 Feb 2026, 07:22

Official