Bad Customer Service

<p>Last year I settled one of my accounts with Vodacom. I paid the money in full. They were happy to help me when they were receiving money. I then discovered that they cut off my other cell contract, which I have had for ever. I phoned and they said they would fix the problem. They didnt fix it. I phoned again and again. Eventually, I was told that the problem was fixed. Now, this number was due for an upgrade in October, which I didnt do. Today when I tried to upgrade they tell me I cannot because my number was cancelled and a new contract was started. People at the vodacom shop cannot help me, they tell me to phone customer care, where I hold on for over an hour only to be cut off again. All I want is my account sorted out and my upgrade done!!!!!!</p>