1 reviews | Active since Oct 2012
Bad customer service
<p>At 08.40 i got too speak to an african lady, which firstly spoke in her own language and not in english as i requested. I have a Blackberry still, and she blatantly told me i have a android phone and that my airtime is being used by the interenet, i said mam, that is a lie, and she put the phone down in my ear! I can not believe the level of service, and that vodacom can actually allow this too take place~ its disgusting! If she didnt feel like helping, why not just refer me to someone who felt like helping, instead she puts the phone down, and i get a text message from vodacom for something i did not even phone for~ I am so angry right now, and i see Vodacom responds poorly too all the complaints too..........what a shame.....</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
