1 reviews | Active since Sept 2016

22 Sept 2016, 16:24

Bad customer service

<p>Its been 2 weeks now and my issue has'nt been resolved. Even worse, no one wants to talk to me now. Using Vodacom is 1 mistake i will never do or advice anyone to me. They are ignoring my calls and emails. The last email said, my R1000 is in the store bank account not with accounts department so that cant do anything, which i fail to understand because i paid Vodacom, not Cell C , MTN or Telkom</p> <p> </p> <p>I will never advice anyone to use this stupid network Vodacom. </p>

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Replies (1)
Vodacom
Vodacom's reply23 Sept 2016, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team