bad customer service
<p>Hi. I have bought a phone via contract from Vodacom which was delivered to me at work on Friday 2nd of September... The promised to at gate my sim card 5hours prior after deliver. I have had the phone and sim card for 3 days now and its still not being activated.. .. I don't know if I shd return the phone or not because its useless now since I can not use it. I thought by now Vodacom would have contacts me or activated the sim cards .I am very dissaointed with Vodacom customer service providers</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
