1 reviews | Active since Aug 2009
BAD Customer service
<p>It's a month later after i've completed my online upgrade and i've received HALF of my upgrade!!!!! I'm fuming, been calling Vodacom for the last 4 weeks with no luck and no one calling me back. Last week I posted on your Facebook page, someone called me back to PROMISE me someone will call me back.... WHAT?! Each time i get through to the upgrades department my call immediately goes to the Review part of the call... WHAT AM I SUPPOSED TO RATE IF NO ONE IS HELPING ME?!?!</p> <p> </p> <p>I want my handest because I am PAYING for it already, but no pleasure of using it!<br /><br />I expect to have my handset by Wednesday. </p> <p> </p> <p>Hopefully a manager can get back to me.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
