Bad customer service

<p>i called vodacom at 09:48 to cancel the contract that has been troubling me ever since i opened it in March 2016, vodacom has over charged me in this contract and eversince they promised to credit it with no feedback from them. the line has been closed for 4 months and i had no choice but to cancel it & look for better service elsewhere. still they're charging me to leave thier bad service how is that? after holding for the supervisor for 42 minutes i decided to hang up at 10:30. i'm so not willing to pay the cancellation fee, all they you can do is to let me go in peace, that's all that i want from them.</p>