Bad customer service

<p>Upgraded 2 contracts at vodacom springs. When my parents asked about the tablet you get with the contract lucy told them that it is for new contracts only. So they never bothered with the tablets. When i upgraded my contract 2weeks later i received a tablet with my new phone. Vodacom springs does not want to own up to the fact that my parents were **** to and did not receive what they are paying for. </p> <p> </p> <p>How can one vodacom store give the tablets and the next store doesnt? We have contacted them about the issue and no surprise they just say it is not there problem. If this is a promotion why did they not get the tablets. </p>