BAD CUSTOMER SERVICE

<p>thanks to Vodacom's system that a simple thing, like a contract upgrade is taking 9 days and still ongoing.</p> <p>Its been a nigthmare to get to speak to the right people for assistance, the call centre is not helpful at all, all they do is put you on hold. Up until today I am unable to upgrade because of a glitch in the system on their side. the call centre gives you 10 different stories as to what they think might be wrong on the account but no one is able to solve the problem. its pathetic!!!!!! I am extremely unhappy with the service from Vodacom.</p>