1 reviews | Active since Jun 2016

27 Jun 2016, 14:05

Bad Customer Service

<p>i bought a Energizer Cable for my Iphone on 7 june. 2 days later the cable pulled out of the connector. I returned it. I had no packaging. Vodacom replaced it for me. 2 days later it happened again. Only this time it was stuck in my phone. I got it out. I went back to Vodacom. They were rude. Refused to refund me. The Energizer rep was also instore. Also very very rude. Unaccaptable. I lost R429. Vodacom Three Rivers will not see me again</p>

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Replies (1)
Vodacom
Vodacom's reply28 Jun 2016, 05:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team