Bad customer service

<p>I've made a contact with the Head Office this morning and spoke to Cyril,who refused to disclose his surname and his supervisor details,my query is that about 2-3 months ago I experienced issues with regard to unblocking and blocking adult content,I then learned that it is so easy to block adult content but to unblock it is a nightmare.After few attempts of trying luck I was the referee to my nearest Vodacom store which at the time it was 150 km away as I was at the rural villages of Limpopo on business,I then wet to the branch in Alexandra with my ID book 3 times without any success,I then asked myself few questions as I've been dealing with customers since 1997 face to face and corporate as well but I've nver seen such a pathetic service rendered by Vodacom to me</p>