BAD CUSTOMER SERVICE
<p>i have been trying to stop my data subscription since March, send an email and called customer services. Just to be put through from Customer services to cancellation then back to customer services. I dont owe you anything, i dont want this data subscription, i have wifi at home. i through the sim away. PLEASE CANCEL. I am not going to call wasting my airtime and holding on for 30 minutes, telling me this is a customer service query, go to customer service, then they tell me this is a cancellation query, go to cancellation, tell me i must go to customer service the account has been migrated. WHY . ACCOUNT: I ***-6</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note***
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note***
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
