NM
Ntsoaki M

1 reviews | Active since Jun 2023

02 Jul 2025, 17:10

Bad customer service

I am so disappointed with Vodacom staff from Bedford, I went to the store today enquiring about my number . First she didn’t want to check on the system to confirm she was in a rush to chase me because there was a customer waiting to do an upgrade after me , I forced her to open the system and her tone towards me was not acceptable and she showed no interest in assisting me . Carol Chichi you are the worst CSR Vodacom has

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Replies (1)
Vodacom
Vodacom's reply03 Jul 2025, 07:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details  Regards,  Vodacom Consumer Website Team