NM
Ntsoaki M
1 reviews | Active since Jun 2023
02 Jul 2025, 17:10
Bad customer service
I am so disappointed with Vodacom staff from Bedford, I went to the store today enquiring about my number . First she didn’t want to check on the system to confirm she was in a rush to chase me because there was a customer waiting to do an upgrade after me , I forced her to open the system and her tone towards me was not acceptable and she showed no interest in assisting me . Carol Chichi you are the worst CSR Vodacom has
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Replies (1)Vodacom's replyOfficial
03 Jul 2025, 07:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jul 2025, 07:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
