bad customer service
Placed an order on the 26th May 2021. As to date everytime i call to track my order i receive the same excuse. there is no stock and they will conact the back office and i will be contacted back.
this is the worst service i have ever received for Vodacom in a time i really needed their assistance.
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Replies (2)
Vodacom's replyOfficial
18 Jun 2021, 09:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jun 2021, 09:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
26 Jun 2021, 08:44And the services continues to be poor. Got called but couldn't be assisted. I received a query notification which was not resolved. Today is exactly 1 month since my upgrade and still I haven't received my device or feedback
's update26 Jun 2021, 08:44
Reviewer Update
And the services continues to be poor. Got called but couldn't be assisted. I received a query notification which was not resolved. Today is exactly 1 month since my upgrade and still I haven't received my device or feedback