IH
Ivan H
1 reviews | Active since Aug 2012
28 Jan 2026, 10:57
Bad customer relation and feedback
Bad customer relation and feedback. My Mother in law was ******* into 4.additional data contracts at Vodacom Middelburg mall and can not afford nor use these contracts. We have tried many times to get these contracts canceled. Vodacom Middelburg mall geet saying they are waiting for feedback from the case they submitted but no feedback after 3 months.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
29 Jan 2026, 07:41 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Jan 2026, 07:41
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,