SS
SONJA S
1 reviews | Active since Nov 2020
03 Nov 2020, 20:04
Bad customer experience with vodacom insurance
Most unreliable company. Do not respond to your emails or your telephone queries. Promises, promises!!!! I will never do any business with vodacom again , nor will i recommend vodacom. You have no idea how to treat a customer fairly or value your customers. Shame on you!!!! Pathetic to say the least. No aftercare service's!!!!
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Vodacom's replyOfficial
04 Nov 2020, 07:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Nov 2020, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team