VI
Vincent I
1 reviews | Active since Nov 2019
19 Apr 2021, 17:26
Bad customer experience
I have been running around for so long trying to get a settlement letter. I even went to their regional offices in Century city. They don't care as soon as tou pay the koney they ignore your emails calls etc. It's easy to sign up and it's very difficult to opt out. You might as well identify as drug cartels.
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Vodacom's replyOfficial
20 Apr 2021, 07:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Apr 2021, 07:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team