BAD CUSTOMER EXPERIENCE

I have never been so dissapointed and left speechless If there has ever been an *********** company when it comes to their billing and collections department then vodacom , I am HORRIFIED as hell for the later 2 years I have been battling to get this account sorted and fixed, VODACOM is a **** of NONSENSE and I have had enough, I am going to take legal action against VODACOM for still bad listing a debt a paid over 2 years ago, since 2020 I been struggling, I was sent numerous paid up letter for this account and then last month when i tried to apply for credit I got declined cause of this debt which was paid and was "supposedly " also updated with all the credit bureaux but to my Suprise it still showing a balance of R900.00. which is NONSENSE I have been nice and calm but will no longer be calm and nice as I see it has gotten me nowhere.