Bad customer care service

<p>I changed my contract phone to prepaid and now I cannot retrieve my email i have phone more than 20 times and have been cut off transfered to the wrong departments and still i have a problem. This is why I cancelled my phone contract in the first place, I still have another phone on contract and will be thinking twice before renewing this contract, I have never experinced such bad service ever and i am 60 years old.</p> <p> </p> <p>Basil Knight</p> <p>Bad customer care service</p>