BAD CUSTOMER CARE SERVICE

I have not paid my account for 2 months due to financial difficulties and then they delete my number of the network without me knowing it. then I pay my account up to date and it has now been 3 weeks and my number is still off. I call accounts department and I spoken to a lady and she tried to help my get my number active, however she did not tell me that I need to do a sim swop in order for my number to be reactivated. I went to alisom 4u in Clearwater were they help me to do a sim swop. the paper work was send through for reactivation only to find out a week later they never received the fax nor is my number. I went back to the store on Saturday and they said my number will be on by Monday. Today is Tuesday and my number is still not on. <br> <br> This is really not customer service and I am not happy. I have paid for something that I cannot use because of the bad service I am getting from Vodacom.<br> <br> I want my number active if not I will take this further and I will not leave it here. This is not my first bad experience with Vodacom. when my number is active I want my 3 months airtime on my number *** because I paid for it.