aM
amos M
1 reviews | Active since Nov 2013
03 Feb 2025, 14:02
bad customer by vodacom
I took out a new data contract with Vodacom last year online. An iPhone with a sim card was sent over and received. However the sim card is not activated. I have been calling Vodacom for some time now and it is so frustrating to get any assistance. I am so unhappy at this poor customer service
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Vodacom's replyOfficial
04 Feb 2025, 08:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2025, 08:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team