BAD CREDIT REVIEW BECAUSE OF VODACOM

<p>A month ago i made a pre-mature cancellation on my contract (meaning if you pay what they quote you then there are no more payments to be made after it has been settled). I settle the amount of R866 in the shop on 24 February. On the 2nd of March i get an invoice from vodacom charging me another R866 for the cancellation. I made a call on the 3rd of March querrying this. The guy who helped me never logged a service request. He told me he did (1- ********** ********** if this is the right reference). I told him if i do not get credited before the 16th of March i will NOT make payment. So by the 16th nothing happenend. The payment bounce back due to them wanting to take off R1410 (extra R100 fee because of ABSA and another R100 because of vodacom BOUNCE BACK TERMS) and i didnt budget R1410 for vodacom i budgeted R517 because thats the payment i make every month. After this nothing happenend. I didnt receive any feedback, no call, no nothing. NOT EVERYONE REMEMBERS TO FOLLOW UP. BUT IF THEY ARE YOUR CLIENTS YOUR SUPPOSE TO DO THIS</p> <p> </p> <p>2nd of April i received my new invoice stating i owe them R1410.92 i made a tranfer of R517 to them on 12th April.</p> <p> </p> <p>2nd of May arrives and here they block my phone. No calls from them. No messages. No feedback. And yet they just cut my line. EACH MEETING I MAKE i GET INCOME. SO TO DO THAT WITHOUT EVEN CONSIDERING TO LET ME KNOW WHATS HAPPENING ON MY ACCOUNT THEY JUST BLOCK IT. THAT MEANS THEY JUST STOPPED MY INCOME....</p> <p> </p> <p>anyways i phone on the 4th of May making another call log. (1- ********** ********** ). this guy told me its gonna take 24 hours (ok great i think). the 5th i make another call...the lady tells me its gonna take 2 working days....i leave it. Monday comes and i phone again....(and keep in mind i keep telling them i am NOT MAKING PAYMENT until i get my CREDIT.) no sorry i have to be patient there is a lot of call logs and they will come to mine ASAP....the lady tells me it can take up to a week. :/</p> <p> </p> <p>today i phoned because i keep on getting messages that my account is in rears and so on and this lady had the cheek to tell me my CREDIT WITH THEM ARE BAD NOW.</p> <p> </p> <p>NOW YOU TELLING ME I HAVE BAD CREDIT FOR THE REST OF MY LIFE BECAUSE OF VODACOM LACKING AND NOT DOING WHAT THEY ARE SUPPOSE TO BE DOING!!!!!!! HOW AM I SUPPOSE TO EVER MAKE ANY CREDIT AGAIN</p> <p> </p> <p>i never had a problem with vodacom i was a customer for almost 15 years. and here i receive a kick in my ****....giving me bad credit becausse of their neglegence.</p>