Bad credit rating due to your shortcomings in communication

Good day.

I hope all is well.

I have been emailing and going onto hallo Peter regarding the outstanding balance of my account at Vodacom. I wasn't surprise that after paying R11,000.00 to stop my contracts I have a reduced credit score this month based on "outstanding amounts due".

The last communication I have received was that I owe an amount of R2000 odd on the acount and this was not the case when I paid the above premature cancelation fee.

I have requested this issue to be resolved however my efforts has proven to be fruitless.

I have also been told so submit an affidavit with the above as proof of what transpired from beginning to the part of paying the above mentioned amount.

If I don't get contacted ASAP with a solution regarding the above I will be forced to persuade action with alternative measures.

Due to You're miss communications I am suffering now with a bad reputation with regards to acounts in arrears. If the odd amount of R2000 needs to be paid to get rid of your ********** service please advise.

Peter Bredenkamp ID:*** Phone number:***

Kind regards Peter