TM
Tshepang M

1 reviews | Active since Apr 2018

11 Apr 2018, 20:17

BAD COSTUMER SERVICE

I bought a Snug 2 port home charger at vodacom shop vaal mall , the following day when i plugged the charger it exploded... I later went back to the shop to lay a complaint and i got bad costumer service.My charger was never even replaced for a new one...

0
Replies (1)
Vodacom
Vodacom's reply11 Apr 2018, 20:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,