1 reviews | Active since Oct 2018
Bad Contract Service
I had a contract with Vodacom, A lady called to remind me anout my contract that was to end January 2018, and asked if I would be interested in an Upgrade, I clearly told her that I wasn't interested at all but guess what, She went ahead and upgraded my contract without my permission on a number that I am not even using at all
Every month monies are going out of my account and NO ONE is willing to help me cancel this mess which was created by a VODACOM employee.
I need this account to be terminated as soon as possible because it's now been 10 months..unless I'm taking this further
I DID NOT GIVE PERMISSION to this and since all calls are recorded for quality purposes you can check on this matter
A response as soon as possible will be appreciated
I am not happy about your service
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query was investigated by the relevant Sales Department, who will provide feedback.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query was investigated by the relevant Sales Department, who will provide feedback.
Regards
Consumer Website Team