BAD CONTRACT SERVICE

<p>I have been with vodacom with quiet some time now and all of a sudden my number stopped connecting to the internet last year around May. I visited several vodacom shops to check what the problem was and I was instructed to make a sim swap of which I have done several of them and still the number isnt connecting to the internet.</p> <p> </p> <p>I was advised to switch the number from prepaid to contract then it would work of which I did but the problem is still not resolved. I was later told that the problem is an isolated problem and it cannot be fixed as they cannot pick up what the problem is. I suggested to change the number to my other number because I cannot be paying of something I am not using. I was promised that the contract number would change because the problem is beyond repair. Today I get a different notion that I cannot change my number for 24 months.</p> <p> </p> <p>Firstly the problem is with Vodacom and I am not saying Im porting I just want to access my contract benefits which I am not and it is so easy for them to take my money but cannot assist in a matter which they are to blame for. This needs to be fixed!</p>