Bad conniction - No action

For the last, about two months, the connection service on the 3G towers in the Harrismith region has been faulty. I myself have complained an I know of several other people who also complained. The problem: phone calls go dead a minute or so into the call causing a person to mak several calls to finish a conversation, or when the person you call answer, the phone just make noises, or the person you are calling cant hear. Call centres keep telling us to swith of the 3G. Switching connectivity setting does not fix the flippen problem. What the hell is the point of having a 3G enabled connection or phone for that matter if you can't use it! COME ON GUYS! VODACOM USED TO BE THE BEST SERVICE PROVIDER - WHAT HAPPENED!?! Now you cant even fix a tower, not even mentioning the fact that you cant even help me to fix my sms problem.