BAD COMPANY!!!!!! POOOOORRRRR SERVICE!!!!!!

<p>there is a ***** contract taken out on my account. its 4 months later now, still no feedback as to what is happening is the issue getting sorted or what. i reversed all the monies as i could not afford this extra contract, the call centre advised me to only pay for the contracts that i am using wich i did. all premiums is paid up to date now even the ***** contract but still my phones get softlocked. Vodacom is giving us very very poor service from the call centre right through to the managers at head office, wich is laugingh over the phone when you telling them this is very poor service. </p> <p> </p> <p>i want this ***** case to be sorted ASAP. I WANT MY REFUND. IF THIS ISSUE IS NOT GETTING SORTED I WILL GO TO MEDIA. THIS IS UNACCEPTABL!!!!!! </p> <p> </p> <p>What is upsetting me th emost is i stay on a farm and work shifts. my wife and son stays at home alone in the nights now with our phones being locked we cannot get in contact with each other so what if something happens to them.</p> <p> </p> <p>Vodacom is easy to collect and help with ***** cases, but the true Vodacom customer they cannot assist nor even refund them, </p> <p> </p> <p>PLEASE GET THIS SORTED ASAP!!!!!!!!!!!</p> <p> </p> <p>Herman </p> <p> ********** </p>