Bad company and lawless VVM vodacom

I am very depressed and discussed by Vodacom, starting from November 2024, started to have credit with Vodacom for contract I never know, I was never in Sandton any way, I do not have no account for any phone. I requested information they used to open the account instead they do not give me but they want my documents, non sensical and rediculous. Vodacom is very bad