bad communication from the consultant

<p>In April was due for an upgrade. there was a special the Iphone6 for R349.00 the previous handset was paying R369.00. the consultant by the name of Cynthia did not communicate with me that I was on the 21st month so I will be paying for the old handset for the next three months remaining instalment. Went to Vodacom store in Norwood to enquire about the amount debited on my account she assured me that it was the last month in June for the R485.00 to debited and will be paying R349.00 as per contract. I called the call centre as she could not explain to me what was the amount for. The lady from the call centre said I must go back to the store as it was their problem. Vodacom they have *********** staff.</p>