Bad communication/attitude

Return of debit order in Jan'14<br> <br> Made payments in Feb'14 to correct problem. Was not aware account was not paid in full. Changed Vodacom account in Feb'14<br> <br> During the ONE YEAR PERIOD since Jan'14, when the problem occurred, to Feb'15, when Hammond Pole started harassing me with SMS and e-mail messages as well as telephone calls, NOBODY FROM VODACOM CONTACTED EITHER MY WIFE NOR MYSELF ON *** NOR *** RESPECTIVELY WHICH IS THE CELL PHONE NUMBERS WE HAVE USED PRIOR TO THE PROBLEM OCCURRED AND THAT WE STILL USE <br> <br> Could not get info from Vodacom and Hammond Pole since Feb'15 to find out what's the problem. My thanks to Yolande Nel at Vodacom Legal Collections that she clarified this on 29 Jun'15. I acknowledged the same day that I will pay the amount of R 1454.83<br> <br> I FIND IT UNACCEPTABLE THAT VODACOM EXPECTS ME TO PAY LEGAL FEES to Hammond Pole THAT COULD HAVE BEEN AVOIDED IF VODACOM TOOK THE TIME AND MADE THE EFFORT TO CONTACT ME OR MY WIFE DIRECTLY TO RESOLVE THIS PROBLEM.<br> <br> I have 3 numbers with Vodacom spending between R1500-R2000 p/m. Confirmed that :-<br> o Cancel *** effective 30 Nov 2015<br> o Cancel *** effective 30 Oct 2015<br> o Cancel *** effective 31 Jul 2015<br>