bad comminication skills

yea right ... as expected no call. See here is my issue. Everything has been paid to the premature ending of 2 numbers. YOU Vodacom have a tape running where you ask a client to speak and confirm when something is changed. Like i.e. with one number we've changed bank and the package (this number was due for an upgrade which we declined...) BUT when a client asks for confirmation? Nope Vodacom is all of a sudden 'a non-communicative company'. All requested forms, ID's numbers have been sent to you, as per request. And still, I can't get a WRITTEN REPLY as far as any cancellation and/or changes. Make no mistake!!! I will go to any media outlet I can find !!! And go PUBLIC if I find out your debit orders are still active on my bank accounts. Bank accounts, as I mentioned before, I need to close due to less income. You people are a disgrace.

I told you yesterday I was in the hospital, my husband was seeing a surgeon. And YOU think he is at that moment able to talk to you?? With regards to the premature cancellations? I have explained very clearly to the lady that I needed that number *** and ***)to end THIS MONTH END!! Both were paid the very next day. You have everything on tape, when I ask and keep on asking for written confirmation, I get again a phone call (with a tape for YOUR 'protection') On both premature quotes there is nowhere mentioned I still owe any amount, as mentioned yesterday. The contracts have now been ended. I have nothing more to say. I am done with Vodacom.

Vodacom ... And again you are trying a debit order from our bank account despite the fact you have no AUTHORISATION to do so!!! For what it is worth,our bank has been informed you no longer have any authority. I suggest you call my husband on ***, we are overseas currently, and will be for a few months as we are visiting our family that we have not seen in over 2 years due to COVID-19, so you better have all your ducks in a row and make the phone call as short as possible, since we are paying for your phonecall! Unless you decide to call him over WhatsApp as he still has his complementary 20Gb. I am sure that is all to be found on your precious tapes !!! That a client has NO access to. I have explained earlier when you called, my husband was seeing a surgeon the day you called. Did you make a 2nd attempt to contact him??? NO you didn't. And again for what it is worth, all contracts that were still active have been paid off, which I have sent you now multiple times, proof of payment, ID books etc etc. I suggest you contact them too. We have done more than our best to show you per email that everything has been premature been paid and cancelled. Yet YOU VODACOM keep on missing the boat, BAD COMMUNICATION skills Vodacom

Contract I444378-1 cell no. ***
And today I received a statement that you have received my premature cancelation payment @R 1.561.98 your ref W***. So you have now acknowledged that you've received my payment,yet you bill me for a contract that has ended @ R 248.99 ???? This contract IS FINISHED !!!! check your taped recordings!!!! Or call me again .... Whatsapp call only!!!! I'm sick of you guys, what is it that you don't seem to understand. I hv explained over and over again that I have NO MONEY AND NO INCOME!!! My bank has been informed you DO NO LONGER HAVE A DEBIT ORDER!!!! I've also explained numeral times I'm overseas for months to visit my 86 yr dad. I have no access to any computer nor printer!!! I highly suggest you leave me alone... Or i WILL GO to any media outlet I can find and name and shame you people. For a company that is in the communication business???? You people S U C K

Vodacom !!! How dare you? I have paid all my outstanding amounts and premature cancelations and still you are trying to credit amounts first from my Nedbank account and now WITHOUT ANY PERMISSION from another bank account. I suggest you contact your non functioning accounts department to check that ALL HAS BEEN PAID EARLY SEPTEMBER. what the F*CK is it that you people do not understand? I have no job, no money that's why everything was cancelled and paid off. And as said I'm overseas I can't call you, nor you me as I am not using your ****PY VODACOM NUMBERS ANY LONGER!!!! LEAVE ME ALONE!

Vodacom STOP sending me statements!!! How many times do I need to 'ask' you??? everything was paid I WANT NOTHING TO DO WITH YOU PEOPLE ANY LONGER. As I mentioned countless times before i have NO JOB, NO JOB means NO MONEY