1 reviews | Active since Apr 2018
BAD CLIENT SERVICE
VSPC ACCOUNT NUMBER I***-8 IM VERY UNHAPPY WITH VODACOM. ALLTHOUGH THEY SAY THEY HAVE CREDITED THE AMOUNT THAT WAS THEIR MISTAKE. THEY HAVE HANDED MY ACCOUNT OVER TO THEIR LEGAL COLLECTIONS DEPARTMENT AND CREDIT BUREUAS, WHICH THEY SHOULD NOT HAVE DONE IN THE FIRST PLACE TO MAKE MY NAME BAD AT CREDIT BUREAUS. IT WAS VODACOM'S BAD SERVICE. I PHONED CANCELLATIONS DEPARTMENT MANY TIMES WITH ALL THE REFERENCE NUMBERS. AS I CANCELLED MY CONTRACT AFTER 2 YEARS EXPIRED. AFTER I PHONED MANY TIMES TO CANCEL MY EXPIRED CONTRACT, VODACOM KEPT ON LOADING AIRTIME AND BILLING ME. THE FACT IS I DONT WANT MY CREDIT RECORD TO BE BAD. VODACOM MADE MY NAME BAD. VODACOM MUST CORRECT THEIR MISTAKE ON MY NAME WITH CREDIT BUREAUS!!!!! IF IT IS THE CASE THAT THEY MADE MY NAME BAD WITH THEIR MISTAKES AND BAD SERVICE.
