AB
Anél-Mari Badenhorst
1 reviews | Active since Apr 2021
08 May 2021, 08:31
Bad client service
Terrible service! Cancelled my contract a 100 times, and I am still struggling! They still deduct money even thow I do not get any airtime or data.
If i call customer care I can never talk to a consultant, always a computer with no success.
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Vodacom's replyOfficial
08 May 2021, 15:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 May 2021, 15:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team