BAD CLIENT SERVICE

<p>HAVE AN CONTRACT ON MY DAD'S NAME THAT EXPIRED 22 NOV 16 . I THEN DISTROYED THE SIM CARD DUE TO THE FACT THAT I DID NOT WANT TO RENEW THE CONTRACT. BUT TILL TODAY I STILL PAY FOR THAT EXPIRED CONTRACT. LAST YEAR AFTER THIS EXPIRED I ASKED A CONSULTANT IF THE CONTRACT STILL CONTINOUS AFTER EXPIRY AND I WAS TOLD NO . ON 16/02/2017 I CONTACTED VODACOM AND WAS NOTIFIED TO CHECK THE TERMS & CONDITIONS , I DID AND UNDERSTAND THAT I HAVE TO CANCEL THE CONTRACT, I THEN PHONED THE CANCALATION DEPARTMENT ON 16/02/2017 AND I GAVE THEM MY DAD'S CONTACT DETAILS TO PHONE HIM FOR SECURITY QUESTIONS AS I AM NOT WITH MY DAD DURING THE DAY DUE TO MY JOB , TILL DATE THEY DID NOT PHONE MY DAD FOR THE SECURITY QUESTIONS , BUT WHEN I GOT THE CONTRACT IN THE FIRST PLACE THEY CONTACTED MY DAD WITHIN 5 MIN... THEN TODAY 06/03/2017 AT 12:21 I CONTACTED THE CANCELATION DEPARMENT AGAIN , THEN THEY NOTIFIED ME THAT THEY CANNOT MAKE A PHONECALL TO MY DAD. THIS IS VERY BAD SERVICE , UNACCEPTABLE. IF A MY CLIENT ASKED ME TO PHONE THEM I WOULD DO SO OTHERWISE I WOULD LOSE A CLIENT.......... IT IS NOT LIKE THEY WILL LOSE ME AS A CLIENT I JUST DON'T WANT TO BE ON MY DAD'S NAME ANYMORE ...... I STILL HAVE A CONTRACT WITH THEM ON MY NAME .... BUT I CAN CHANGE THAT EASILY IF I KEEP GETTING THIS KIND OF SERVICE .</p>