1 reviews | Active since Feb 2017

03 Mar 2017, 12:10

Bad client service

<p>This is a follow up after My 1st complaint. Vodacom still no real action. A representative contacted me but were very arrogant and made me feel that I am at fault. Stating that I autherised action on my account . I am VERY VERY dissatisfied and I would love for a representative to call me</p>

0
Replies (1)
Vodacom
Vodacom's reply03 Mar 2017, 13:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,